This case study showcases how Comcater overcame fragmented systems and legacy bottlenecks by partnering with MakeSense to modernise its integration framework. This laid the foundation for scalable operations, improved customer service, and a successful ERP migration.
Learn how MakeSense reverse-engineered undocumented APIs, remediated high-risk interfaces, and implemented real-time observability to give Comcater a single, unified view of its data across Salesforce, Microsoft GP, and Business Central.
Download the case study to see how MakeSense delivered sustainable integration outcomes that drive efficiency and growth.
Critical order sync issues were resolved and monitored via Datadog, enabling real-time updates between Salesforce and ERP systems.
A scalable MuleSoft framework was designed to support Comcater’s migration to Microsoft Business Central, reducing technical debt and complexity.
Undocumented and opaque interfaces were fully mapped and documented—giving Comcater visibility and control for the first time.
Automated service order and transfer tracking now supports warehouse-to-customer logistics, saving time and reducing errors.
Monitoring and alerting replaced manual investigations, allowing staff to focus on value-adding work rather than troubleshooting.
With a modern integration backbone in place, Comcater is now positioned to explore AI, self-service portals, and predictive maintenance.
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